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Grrr, aarrgh, w00t
Dec. 3rd, 2014 10:24 pmSometimes I can't catch a break. After hassling with Amazon about how payments weren't registering right (one screen would say everything's fine, the other says something is still wrong) I slept on it (a far-too-long, drug enhanced, nightmare cinema sleep). Checking on things today I see the same problem is still there. I call the credit union which is the issuer of the backup card, wondering if the sudden uptick in activity was resulting in balked payments. Lo and behold, I find out the card was shut off quite some time ago. WTF? The account is there, big and proud in my lists of accounts, and I use it as a buffer at times, what could have gone wrong? I'm told it was reported lost. Who the hell did that? It's not as if I woul...
Oh. Yeah. From when I lost my wallet. Six months ago. D. U. H. I had forgotten about this completely, and even though I encountered similar with my secondary debit card several months ago, the credit card completely slipped my mind. Forwarding to today, I am faced with a conundrum, which was a timing-specific purchase of "Cyber Monday" goodies and gifts at considerable savings, and the timeframe for getting payment to Amazon before the transaction was canceled was looming. Well, I was told by the exceedingly friendly woman on the phone that they offer same-day issuing of credit cards if I come in, so I thank her and muster my hunchbacked self into the car and headed over, less than ten minutes away. I got to talk to my favorite associate, Jill, who got everything straightened out along with some extra things I needed to accomplish. My visit took nearly an hour, not because of slow processes, but the two of us catching up on life, love and other stuff. She asked how Jeff has been enjoying his new car. We talked about our pets, which she had met at one time. I lamented about my poor health at the time, she told me about her current home life, and we just had the nicest cawfee tawk overall. In this impersonal world, there are a few oases of direct, personal and genuine contact still to be found, and these little happenings always brighten my day. Customer service, when done well, will make you feel like more than just a customer.
I waddled back home, new card in hand, and now a bit of Xmas won't be spoiled, plus I was able to discover something wrong while being able to immediately tend to it instead of finding out at a bad time, like away from home and no gas in my tank, with no means to pay. Granted, I still had other means to be prepared (my days in the Cub/Boy Scouts weren't totally wasted), but I'd rather the shocks hit me while not far, far away.
Tomorrow I will be drugged, blasted with radiation, and have very long needles stuck into my spine in hopes of returning to a better life. Jeff will once again have to come home early and be my driver, since I won't be in a condition to drive after the procedure, according to the doctor. While I tend to mostly be even more wobbly and weak after having this done, I doubt I would've been unable to drive the relatively short distance home myself. Even though I hate imposing on Jeff's time with work, I feel more comfortable with him around. It's part of the therapy. Wish me luck.
Oh. Yeah. From when I lost my wallet. Six months ago. D. U. H. I had forgotten about this completely, and even though I encountered similar with my secondary debit card several months ago, the credit card completely slipped my mind. Forwarding to today, I am faced with a conundrum, which was a timing-specific purchase of "Cyber Monday" goodies and gifts at considerable savings, and the timeframe for getting payment to Amazon before the transaction was canceled was looming. Well, I was told by the exceedingly friendly woman on the phone that they offer same-day issuing of credit cards if I come in, so I thank her and muster my hunchbacked self into the car and headed over, less than ten minutes away. I got to talk to my favorite associate, Jill, who got everything straightened out along with some extra things I needed to accomplish. My visit took nearly an hour, not because of slow processes, but the two of us catching up on life, love and other stuff. She asked how Jeff has been enjoying his new car. We talked about our pets, which she had met at one time. I lamented about my poor health at the time, she told me about her current home life, and we just had the nicest cawfee tawk overall. In this impersonal world, there are a few oases of direct, personal and genuine contact still to be found, and these little happenings always brighten my day. Customer service, when done well, will make you feel like more than just a customer.
I waddled back home, new card in hand, and now a bit of Xmas won't be spoiled, plus I was able to discover something wrong while being able to immediately tend to it instead of finding out at a bad time, like away from home and no gas in my tank, with no means to pay. Granted, I still had other means to be prepared (my days in the Cub/Boy Scouts weren't totally wasted), but I'd rather the shocks hit me while not far, far away.
Tomorrow I will be drugged, blasted with radiation, and have very long needles stuck into my spine in hopes of returning to a better life. Jeff will once again have to come home early and be my driver, since I won't be in a condition to drive after the procedure, according to the doctor. While I tend to mostly be even more wobbly and weak after having this done, I doubt I would've been unable to drive the relatively short distance home myself. Even though I hate imposing on Jeff's time with work, I feel more comfortable with him around. It's part of the therapy. Wish me luck.
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