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I am so beyond pissed at Verizon Wireless today. I had two saved voicemails from Mom in my mailbox that I would diligently re-save. Today, while checking a new message I found the saved ones were erased. Gone. Now, previously, if I went beyond the 40 day save time, I was alerted that the messages were 'marked for deletion' and I had the chance to re-save them. Once I discovered they were missing I caled VZW tech support, waded through endless menu choices to get a human and told her of my dilemma. It seems that the 40 day save time (along with 40 message capacity and other features) were part of some 'premium' feature that I, along with countless others were somehow given for 'free' when I switched to Verizon in early 2003. During the 'cleanup' which 'corrected' the 'oversight', my mailbox was wiped clear with no opportunity to re-save the messages. In fact, late last month I had gone through the proces of re-saving the messages once again.
They are gone. And, according to tech support botch, they are not retrievable in any way. This made me launch into a tirade that the messages are saved for some indefinite, undisclosed time to aid in 'law enforcement' and the like, and that they should reinstate my messages due to their negligence. Ordinarily, I would not make a big deal. But these two messages were very dear to me, and I was in the process of figuring out a way of offloading them at the time.
I am stuck between extreme rage and near complete emotional breakdown right now. Part of it from knowing that I've been taking my time in offloading the messages, one from 2003, one from last year. The other, greater part is knowing that some duck fucks at some corporate hellhole could not give a shit. May they all contract Ebola.
They are gone. And, according to tech support botch, they are not retrievable in any way. This made me launch into a tirade that the messages are saved for some indefinite, undisclosed time to aid in 'law enforcement' and the like, and that they should reinstate my messages due to their negligence. Ordinarily, I would not make a big deal. But these two messages were very dear to me, and I was in the process of figuring out a way of offloading them at the time.
I am stuck between extreme rage and near complete emotional breakdown right now. Part of it from knowing that I've been taking my time in offloading the messages, one from 2003, one from last year. The other, greater part is knowing that some duck fucks at some corporate hellhole could not give a shit. May they all contract Ebola.
